On Cloudtilt Glacier
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Shipping Info
We are pleased to offer free tracked shipping on all orders, with dispatch within 24 to 48 hours.
United States & Canada: 5 to 9 business days
Europe: 5 to 7 business days
United Kingdom: 5 to 8 business days
United Arab Emirates: 5 to 9 business days
Saudi Arabia: 5 to 9 business days
Australia & New Zealand: 7 to 10 business days
Mexico: 7 to 10 business days
Rest of the World: 7 to 10 business days
We also offer an express shipping option with delivery in 3 to 5 business days worldwide.
30 Day Easy Returns
We offer a 30-day return or exchange policy if you are not happy with your order for any reason. The 30-day period starts once the product arrives at your address. For more information, please see our Return Policy
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FAQ
Can I return my order?
Yes, we accept returns, but we have certain conditions to ensure the quality of our pieces for all customers.
Return Window: You have 30 days from receiving your order to request a return.
Condition: The dress must be unused, with no marks, stains, perfume, or makeup, and all tags attached. Worn or damaged items cannot be returned.
Refunds: Once we inspect the item, your refund will be processed within 5-7 business days via your original payment method.
Exchanges: If you need a different size, you can return your dress and place a new order for the correct size.
If you have any questions, our support team is happy to assist!
How long does shipping take?
We ship worldwide and also offer Express Shipping for faster delivery options!
Here are the estimated delivery times with Standard Tracked Shipping (after dispatch):
United States & Canada: 5 to 9 business days
Europe: 5 to 7 business days
United Kingdom: 5 to 8 business days
United Arab Emirates: 5 to 9 business days
Saudi Arabia: 5 to 9 business days
Australia & New Zealand: 7 to 10 business days
Mexico: 7 to 10 business days
Rest of the World: 7 to 10 business days
We’re doing our best to get your order to you as quickly as possible! 💛